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At Manji Marble Crafts, we ensure that every handcrafted stone product is carefully packed and delivered with utmost care. This Shipping & Delivery Policy outlines our processes, timelines, and responsibilities to provide clarity and transparency to our customers.
Orders are processed after confirmation of design details, specifications, and receipt of the required advance payment. Production timelines vary based on product complexity, customization requirements, and order volume.
As our products are handcrafted and often made to order, estimated production timelines are communicated at the time of order confirmation. Dispatch dates are indicative and may vary due to craftsmanship processes or unforeseen operational factors.
All products are securely packaged using appropriate materials such as wooden crates, cushioning, and protective wrapping to minimize the risk of damage during transit, especially for fragile and heavy stone items.
We ship across India using reliable logistics partners. Delivery timelines may vary depending on the destination, accessibility, and courier service availability.
International shipments are handled through trusted freight and logistics providers. Delivery timelines depend on customs clearance, destination country regulations, and shipping method selected.
Shipping and handling charges are calculated based on product weight, dimensions, packaging requirements, destination, and delivery method. Applicable charges will be communicated prior to order confirmation.
For international orders, customs duties, import taxes, and other charges imposed by the destination country are the responsibility of the customer. These charges are outside our control and are not included in the product or shipping price unless explicitly stated.
Risk of loss or damage transfers to the customer once the product has been dispatched and handed over to the logistics provider. Customers are advised to inspect shipments upon receipt and report any visible damage immediately.
Manji Marble Crafts shall not be held responsible for delays caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, transportation disruptions, or government restrictions.
Delivery is deemed complete once the product is delivered to the address provided by the customer or collected by an authorized representative.
We reserve the right to update or modify this Shipping & Delivery Policy at any time. Any changes will be effective immediately upon being published on this page.
For shipping-related enquiries or assistance, please contact us at:
By placing an order with Manji Marble Crafts, you acknowledge that you have read, understood, and agreed to this Shipping & Delivery Policy.
